Your privacy is our priority. Find out exactly how 7qk collects, uses, and protects your personal information at all times.
All data transmitted between your device and 7qk servers is protected by 256-bit SSL encryption — the same level used by leading banking institutions in Malaysia.
Your personal information is stored in data centres protected by strict physical and digital access controls. No data is stored on third-party servers without our full control.
Only authorised staff with a legitimate operational need may access your personal data — and every access is logged for audit purposes.
7qk has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
The 7qk Privacy Policy fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your privacy rights are protected under local law.
You have the right to access, correct, transfer, or request deletion of your data at any time. The process is simple — through your account settings or our live chat.
Welcome to the 7qk Privacy Policy. This document explains in detail how our platform collects, uses, stores, and protects your personal information when you use 7qk services via our website 7qk.vin or our mobile app.
7qk is committed to protecting every player's privacy. We believe transparency is the foundation of trust — which is why this policy is written in plain language, not confusing legal jargon. You have the right to know what happens with your data, and we will explain it clearly.
This Privacy Policy applies to all users of the 7qk platform, including website visitors, registered players, and former members whose accounts have been closed. By continuing to use our platform, you agree to the practices described in this document.
This Privacy Policy should be read together with Terms and Conditions 7qk, which forms the entire agreement between you and our platform.
7qk collects several categories of personal data depending on how you interact with our platform. Below is a full breakdown of the types of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / passport number | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, e-wallet details, transaction history | Mandatory (payment) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, betting patterns, session logs | Automatic |
| Communication Data | Live chat conversation records, support emails | Where applicable |
We do not collect special category data such as health information, biometric data, or religious belief information unless you voluntarily provide it for a specific purpose.
Your personal data is collected through several different channels when you interact with the 7qk platform:
7qk uses your personal data only for lawful and relevant purposes. We do not process your data for purposes beyond the scope stated below without obtaining your consent first:
Marketing: We will only send you promotional communications if you have given explicit consent during registration. You may withdraw this consent at any time through your account settings.
7qk does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your data with certain parties in order to deliver our services:
All third parties who receive your data are bound by confidentiality agreements and data protection obligations equal to or stricter than our own policy. We do not permit them to use your data for any other purpose.
7qk uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the 7qk platform. For more information on managing cookies in popular browsers, please refer to your browser's documentation.
The security of your personal data is a top priority at 7qk. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or accidental disclosure.
Your personal data is retained for as long as you have an active account with 7qk. After account closure, data required for legal compliance is retained for the period prescribed by Malaysian law — typically between 5 and 7 years. Data that is no longer required will be securely deleted or anonymised.
In the event of a data security incident affecting your information, 7qk will notify you within 72 hours of the incident being identified, in line with international data protection best practices.
As a 7qk player and as an individual whose personal data we process, you have certain rights that we fully respect. The following rights may be exercised by you at any time:
To exercise any of the above rights, contact our privacy team via live chat or email at [email protected]. We will verify your identity before processing any request to ensure the security of your data.
7qk services are exclusively available to individuals aged 21 years and above. We do not knowingly collect personal data from children or minors below the applicable age threshold.
If we become aware that we have collected personal data from an individual under the age of 21, we will promptly take steps to delete that data and close the relevant account without refunding any bonuses already used.
Parents and guardians who believe their child may have registered an account at 7qk are requested to contact our support team immediately. We will take prompt action to resolve the matter.
The 7qk platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the 7qk platform and does not cover the privacy practices of other websites.
7qk is not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to read the privacy policy of each website you visit separately.
7qk reserves the right to amend this Privacy Policy from time to time to reflect changes in legislation, technology, or our business operations. Any material changes will be communicated to you via:
Continued use of the 7qk platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may close your account before the amendment takes effect.
We maintain an archive of previous versions of this Privacy Policy. If you need a copy of an earlier version, please contact our team and we will provide it within 5 business days.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to listen and assist:
Privacy complaints that cannot be resolved through our internal channels may be submitted to the Department of Personal Data Protection Malaysia or the relevant authority under applicable law.
Join over 500,000 Malaysian players who trust 7qk — a transparent, secure betting platform that complies with privacy regulations.